Email Etiquette @ Work

There are many benefits to using email, but also many hazards, including lost sales, angry customers, lower productivity, and lawsuits.  This half-day program can change how your organization handles email communications - for the better!

Email Etiquette @ Work takes participants step-by-step through the mechanics of composing and responding via email, the importance of proper tone, and the downside of flaming.  Through active discussion, group activities, and short writing exercises, participants soon embrace and model the principles of positive, efficient, and effective email.