Jerry Large / Times staff columnist
Don't be
a turkey — come with an upbeat attitude today
Traditionally on Thanksgiving Day the mouth's primary responsibility is
the ingestion of food, but that's not its only job.
It also has to facilitate conversation with old friends, new
acquaintances and with relatives, some of whom we seldom see by
circumstance or by choice. Are you ready for today's social
responsibilities?
Some people are always prepared to engage in good conversation, but for
many people, social discourse is awkward, or even intimidating, so I've
consulted a couple of communication coaches.
Cyndi Maxey and Jill Bremer make their living teaching people how to
improve the way they interact with other people, mostly so people will
fare better in the workplace. But better social skills are helpful
everywhere.
Tips for getting ahead
They collaborated on a new book, "It's Your Move: Dealing Yourself
the Best Cards in Life and Work," which came out last month (Financial
Times Prentice Hall).
Maxey's specialty is communication. "Talk with everyone," she says.
Fight the temptation to show up and glue yourself to one or two favorites.
"I think we get into ruts with our family, into patterns with who we talk
to. Maybe you talk with a certain sister-in-law that you have more in
common with."
She suggests you go over to Uncle Joe and say, 'You know I haven't
asked you lately, how is your golf going?' Or you could just say, 'I
haven't talked to you in a long time, let's get caught up.'
Sometimes before you can make good conversation, you have to make an
attitude adjustment, she says, "because we approach a holiday like
Thanksgiving with so many past experiences."
Put away your baggage and walk in the door wearing a smile. "So much of
how we present ourselves is nonverbal, what we have on and our
expression."
Establishing a comfort zone
"Wear something you feel good in. Wear a piece of jewelry that someone
around the table gave you. What you're wearing could also be a topic of
conversation."
If you're a guest who knows only the host, the simplest way to start a
conversation is to ask other people how they know the hosts, Maxey says.
Their answer will suggest a follow-up question.
Thanksgiving is actually easier than some other social occasions
because there are a lot of natural conversation starters. How do you
normally fix your turkey? How did you spend Thanksgiving growing up?
What's that thing floating in the gravy?
"Be aware of current events. If you are going to meet people you don't
know, brush up on the newspaper." She says you could make a mental list of
maybe three things you could comment on.
Stay away from these two
But she says it's a good idea to heed the adage that you should avoid
politics and religion. "Unless you have really close friends, it's hard to
get involved in those conversations without having something erupt."
Hey, how 'bout those M's?
It seems awfully simple, but it isn't always. Most people are
introverts, and many of us don't get as much conversation practice as we
used to.
There was a story the other day about how often we interact with
machines rather than people during our daily business. There are ATMs
instead of tellers, airline-ticket kiosks instead of clerks, machines at
the grocery store where there used to be checkers.
Need information? We just visit the Internet. Remember the library?
Bremer's specialty is polishing images, and she says etiquette is
important to our holiday interactions.
The host or hostess should orchestrate introductions, which should
include a little information about each person to provide catalysts for
conversation.
Knowing dining etiquette will help put you at ease. For instance,
everything should be passed to your right.
"You are in charge of your own place settings and you are in charge of
the real estate in front of you. If the butter or salt is in front of you,
you are responsible for passing it around so people won't have to yell
across the table."
Tips for interacting
When other people are talking, don't interrupt. People find that very
irritating, she says. Try to maintain graciousness and good humor if
people begin to bug you.
And perhaps the most important bit of advice is about small talk.
"People are afraid of social gatherings because they are afraid of small
talk," Bremer says. "The trick to small talk, the secret, is that
everyone's favorite subject is themselves."
The key to success is not talking but listening. "Be more interested
than interesting," she says, and you will be remembered as a brilliant
conversationalist.
Ask good questions then let your mouth deal with turkey, while your
ears socialize.
Jerry Large: 206-464-3346 or
jlarge@seattletimes.com. More
columns at
www.seattletimes.com/columnists.
Copyright © 2003 The Seattle Times Company